Service, maintenance and repairs, within our Total Solution approach
The Total Solution concept includes :
- Design and development of cleaning machines
- Production of standard and client-specific machines
- Advice on and supply of cleaning agents
- International Service and Maintenance
- Sales of spare parts
Service is an important element in this approach. Our commitment to you as our client does not end once the machine is operational. We would appreciate maintaining contact through our Service, Maintenance and Repairs department. The team will see to professional maintenance of your machine, can offer you tailored advice and ensures rapid delivery of components and cleaning agents.
Our service engineers have well-stocked service trucks that contain all strategic components for your machine.
Preventative Maintenance Contract
All Metalas machines are designed according to the principles of quality, safety, environment, user-friendliness and easy maintenance. This leads to a low-hassle deployment of your machine. In order to limit any potential hassles even more, a Preventative Maintenance Contract can be closed, and our service engineer will regularly inspect your machine and make sure it is kept in optimum condition. The main advantage is that unexpected machine errors and high costs are prevented and the life span of your machine will be increased.
A growing number of machines can be serviced from a distance, also known as ‘Remote Service’. An anlysis can be conducted via an internet connection in order identify the origin of bugs and fix any breakdowns as quickly as possible.
Sales of Spare Components
We keep all strategic spare parts for the full range of our machines on stock. These can be ordered from our experienced professionals. All orders placed before noon will be shipped the same day.
Do you need spare parts? Contact us now!